Here at Pixie Dot, we ensure we maintain the trust and confidence of both visitors and our customers to our web site. We want you to be aware that Pixie Dot will not sell, rent or trade email lists with other companies and businesses for marketing purposes. We have provided a list below of when and why we collect your personal information, and how we use it.

 

Cookies

What are Cookies? Like most websites, Pixie Dot uses cookies to collect information.  Cookies are small data files which are placed on your computer or other devices (such as smart ‘phones or ‘tablets’) as you browse this website.  They are used to ‘remember’ when your computer or device accesses our websites.  Cookies are essential for the effective operation of our websites and to help you shop with us online.  They are also used to tailor the products and services offered and advertised to you, both on our websites and elsewhere.

 Our websites use cookies to collect information.  This includes information about browsing and purchasing behaviour by people who access our websites.  This includes information about pages viewed, products purchased and the customer journey around our websites.

We do not use cookies to collect or record information on your name, address or other contact details.

Personal Data we collect

When you register with our website:

• Your personal details, including your postal and billing addresses, email addresses, phone numbers, title.

When you shop with us online or browse our Websites or use our Mobile Apps, we may collect:

• Information about your online purchases (for example, what you have bought, when and how you paid for it)
• Your personal details, including your postal and billing addresses, email addresses, phone numbers and title.

This information is kept for accounts purposes and for contacting customers regarding any changed or update on their order.

Payments

Here at Pixie Dot, we understand the importance of keeping your personal information safe and secure online. Any information that we collect from you is held legally and we will endeavour to take all reasonable steps to protect your personal information.

In order to serve you both securely and efficiently, reputable third-party banking (including PayPal) and distribution institutions handle our credit card transactions and order fulfilment. They receive the information needed to verify and authorise your payment card and to process your order. All such organisations are under strict obligation to keep your personal information private.

Access to your personal information

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer Donna Griffin at Pixiedotshop@outlook.com

Should you want to contact us regarding the data we store, please do so on the above email or telephone - 07889441539.

 

This Privacy Policy was last updated 4th May 2024.